Triggers
This week, I decided to challenge the concept of Triggers, and one of the key components, or ‘definitions’ that outlines to up and coming digital marketers about what the very word means.
Triggers are environmental stimuli that reminds consumers about our product.
I read this, and immediately thought about it in reverse. What about a product, or service, reminds consumers about the environmental stimuli that surrounds it. I will again proceed my writing, as I did in the first week with my grammatical disaster that was my first blog post, that I have enjoyed and will continue to enjoy energy drinks. Redbull, is my poison of choice, not only does in my opinion the drink taste better than their respective competitors, in brands such as Rockstar and Monster, but their product often reminds me about the other facets that their respective business is involved in. What I came up with was:
- Aston Martin Redbull Racing (Formula One)
- Scuderia Toro Rosso (Formula One)
- Cloud9 (E-Sports)
- Redbull Holden Racing Team (Supercars)
- Their Athletes
The definition highlights about what environmental stimuli, reminds us as the consumer about a business’ specific product. But whenever I purchase, or consume one of these, I often think about the environment that surrounds this product, the caliber of individuals that consume it, the feats they achieve, and the underlying fact that there is one significant brand that endorses them all.

Salespersons
I have been a casual, full-time, and manager within the scape of retail, for businesses like General Pants Co. (3 years) and SuperCheap Auto (2 years). I am one of these persuaders, who motivates each respective businesses consumer to take action and purchase the products we offer, whatever distant category these may be in. I’d like to lay specific reference to a more streamlined cliental that enters the SuperCheap doors everyday. Operating as a retailer designed around everything automotive, our business and the way we handle ourselves, reflects almost like a front-end mechanic that customers in a desperate need can rely on.
Being a more streamlined retailer, than a clothing store such as my experience at General Pants Co, the avenues for motivation take less persuading and more informing about the correct and appropriate applications for, in this case, oil. I drive a 2009 Audi A4, that carry’s a 2.0 litre diesel engine, that sends power to the front wheels. My routine for supplying a customer with oil, is to go to this website.
As a representative of an organisation that carries the credibility and the authority that consumers can rely on, I provide information to the consumer that they can source easily themselves, but in a manner than makes things easier to understand, yet technical to almost a point where people like me and you, just nod to seem what we know what we are talking about. Essentially in my own experience, being a Salesperson isn’t necessarily about persuading, but being a source of authority and credibility consumers can put their faith and reliance in.
What do you think about my tangents this week? Triggers or Salespeople, let me know below. Grammar will more than likely be a flaming pile of poop, as I hopped out of the routine of regular posting. Tune in again next week for redemption(v2).
Great read, interesting point of view regarding the trigger points in reverse. I would have to say that when I drink red bull I’m reminded of their racing team both formula 1 and V8 Supercars associated with Holden. Often we just automatically think of most companies as ‘regular’ triggers but in this case the ‘reverse’ trigger point concept is understandable!
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I definitely think this example of reverse triggers is not applicable to all situations. For example brands like Kleenex only make a product and i cannot really think about much they are associated too. I think more often it is related to brands with an adrenaline orientation.
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Interesting read Riley! I think the product would have to extremely appealing, like your attraction to Red Bull. Do you think triggers like this can only exist when a consumer has a greater association with the product as opposed to the event/product it sponsors?
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Association with the product, i think increases the potential for people to make the recollection. But i dont think it is a necessity. Impulse buys of products can often jog peoples memory about what they are associated with.
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Great read Riley! Interesting to see the triggers associated in reverse, I too find my self using these same tactics at work (Ozmosis) when I’m trying to sell items!
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Sleazy salesmen tactics 101! Interesting you are at a retail outfit, how do you feel about peoples response to that EXTRA level of service your provide?
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I like the thought of these triggers being reversed. Especially with watching the Formula 1. I am an avid Daniel Ricciardo fan and as one of Red Bull Racing drivers (until recently), I would associate the product with staying up at all hours of the night watching him race around in a car that was sponsored by the very drink I was consuming to keep me awake. It’s interesting to look at the ability some products have to make us think of other things as well as the other way around. Goes both ways!
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I strongly believe it crumbles both ways. The theory obviously supports that the stimuli reminds us of a product. But its refreshing to hear that its not all about the stimuli, a strong product that actually adheres to what you sponsor or endorse as well!
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